first impressions Archives

24 Aug [VIDEO] Through The Eyes Of A Guest By Andy Needham

Posted at 18:01h in Conference, First Impressions, Video by Brian Beauford 1,163 Comments

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All right, so what is it like for a guest? It's so easy to forget that. It's such a hard thing for us to retain. The first thing I want to talk about is the culture that we create for guests. And I have three...