I want to share with you how we get local unchurched people to be your Secret Shoppers / Secret Worshippers for just $60! We didn’t want a church consultant to tell us what they thought about our church. Instead, we wanted to know what an actual unchurched...
All right, so what is it like for a guest? It's so easy to forget that. It's such a hard thing for us to retain. The first thing I want to talk about is the culture that we create for guests. And I have three...
Mapping out your First Impressions: How to use first time guest journeys to make your first impressions better. The business wordl has been using customer journey mapping for years. They use them to litterally map out every step of a customer's journey from visiting their website...